Restroom cleaning might not be the most glamorous part of facility management, but it’s often the most talked about. When it’s done properly it’s generally invisible. But when something gets missed? Everyone notices.
Especially if it stays unaddressed for some period of time.
Paper towels run out. Odors linger. A streaked mirror or sticky floor generates comments from employees, tenants, or visitors. That’s a stand out piece of their experience, and something they’ll remember after the visit. Especially if circumstances mean they visit again in the near future and end up dealing with it a second time.
That’s why more facility managers across Greensboro, Winston-Salem, High Point, and the surrounding areas are outsourcing their janitorial services to trusted professionals like CST.
The Comprehensive Value of Professional Restroom Cleaning
Surveys show that only 1 in 5 restrooms generally meet cleanliness standards. (Source) Those same surveys also reveal that 52% of visitors leave, avoid making a purchase, or are more likely to leave a negative review after a bad restroom experience.
Our trained crews follow a detailed cleaning protocol built around high-traffic, high-risk zones:
- Toilet and urinal disinfection using EPA-registered cleaning agents, used from low to high risk surfaces with color coded microfiber cloths to prevent cross-contamination.
- Sinks, counters, mirrors, and partition cleaning. Streak-free techniques that remove water spots, fingerprints, and soap residue. Beyond that, we clean around the faucet base, behind dispensers, and under counter edges where bacteria can hide.
- Touchpoint sanitation on flush handles, soap dispensers, and door locks. High-touch surfaces are disinfected on every visit. We include these areas in every routine service because they are key vectors for bacteria and viruses, especially during flu season or public outbreaks.
- Floor care: We use low-moisture mopping and targeted edge-cleaning around toilet bases and corners to keep the floor safe, clean, and odor-free.
- Restocking paper products, soap, and air fresheners. We’ll track usage patterns to anticipate needs, and we restock as part of the service, not as an afterthought.
- Odor neutralization: If it doesn’t smell clean, it doesn’t feel clean.
- Proactive issue alerts, so you’re notified of leaks, clogs, or faulty dispensers before they turn into maintenance headaches.
In a separate batch studies, 70% of participants said they’d be more likely to return and spend money at a place with clean, well-maintained bathrooms.
Dedicated Teams For Cohesion and Prompt Shifts
We work closely with facility managers to build custom cleaning schedules based on actual building usage and foot traffic. We’ve worked in tandem with several private schools, such as the former Hebrew Academy in Greensboro, as well as manufacturing facilities.
In each case, we have a dedicated crew that works at those facilities each day. That allows the teams to perfectly blend into that facility’s flow, and to be very responsive as certain needs arose.
Clean restrooms may not get you glowing reviews — but when they’re done right, they eliminate distractions, protect your reputation, and keep everything else running smoothly.