Our Privacy Policy

Effective Date: June 25, 2026

Carolina Services of the Triad, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or contact us.

This Privacy Policy should be read together with our Cookie Policy, which explains how cookies and similar technologies are used on this website.

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Information We Collect

Information You Choose to Provide

When you contact us through our website, request a quote, submit a form, send us an email, or communicate with us by phone, we may collect information such as:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Service address
• Information you choose to include in your message

We only collect the information reasonably necessary to respond to your inquiry or provide the services you request.

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Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• Browser type
• Device type
• Operating system
• IP address
• Pages visited
• Time spent on pages
• Referral source
• General geographic region

Some of this information is collected through cookies or similar technologies. Please refer to our Cookie Policy for additional information about these technologies and your consent options.

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How We Use Your Information

We use information we collect to:

• Respond to inquiries
• Provide requested estimates or services
• Improve our website and customer experience
• Understand how visitors use our website
• Maintain website security
• Detect and prevent fraud or misuse
• Comply with legal obligations

We do not use personal information to make automated decisions that significantly affect individuals.

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Google Analytics

Our website uses Google Analytics to help us understand how visitors use our website.

Google Analytics provides aggregated information about website traffic and visitor interactions, including which pages are visited, how visitors found our website, and how our website performs over time.

We use this information solely to improve our website, content, and user experience.

Where required by applicable law, Google Analytics is activated only after a visitor has provided the appropriate consent through our cookie consent tools.

Google may process information in accordance with its own Privacy Policy.

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Google Search Console

We use Google Search Console to monitor our website’s visibility in Google Search, identify technical issues, and improve search performance.

Google Search Console provides website owners with aggregate search performance data such as impressions, clicks, search queries, indexing status, and technical diagnostics.

Google Search Console is not used to identify individual visitors to our website.

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Third-Party Services

To operate our website and provide our services, we may rely on trusted third-party providers including:

• Website hosting providers
• Google Analytics
• Google Search Console
• Google Maps
• Google reCAPTCHA
• Embedded YouTube videos
• LinkedIn and Instagram content
• Contact form providers

These providers may process certain information as necessary to perform their services on our behalf.

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Sharing of Information

We do not sell your personal information for monetary compensation.

We may share information:

• With service providers who help operate our website or business
• When required by law
• To protect our legal rights or investigate suspected fraud
• As part of a business transfer such as a merger or acquisition

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Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we maintain.

However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

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Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your inquiries
• Provide requested services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it where appropriate.

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Children’s Privacy

Our website is intended for general audiences and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

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Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request a copy of your information
• Opt out of certain types of data processing where applicable

Information about cookie-related choices and browser-based consent preferences can be found in our Cookie Policy.

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Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites we do not own or control.

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Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

The Effective Date at the top of this page indicates when this Privacy Policy was last revised.

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Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.

Carolina Services of the Triad, Inc.

610 Indeneer Drive, Suite 2
Kernersville, NC 27284

Phone: (336) 996-1234

Email: info@cstriad.com